Medical Student
Medical Student in the practice
We welcome Abigail, a final year medical student at Dundee University, to see general practice with us from Monday19th October until Friday13th November. Students can learn much from these consultations but you can opt out if desired. Please speak to the receptionist if you have any concerns.
Online Prescription ordering Portal
Website termination– End of Online Prescribing portal New system: Vision Online Patient Services
As many of you are aware we operate an online prescription ordering portal through our website. Unfortunately we have just recently been informed by the company that hosts this website that they will no longer be operating that side of their business. So we are having to move our website to another website hosting service. This will however be a completely new site and the Online Prescription portal on our current website system is not able to migrate over.
SO PLEASE REGISTER NOW FOR OUR NEW ONLINE PRESCRIPTIONS PORTAL
SIGN UP FORMS AT RECEPTION
Our current website will transfer to a new host on Thursday 1st October. It should maintain most of it’s current appearance and the web address will stay the same: www.craigvineansurgery.scot.nhs.uk The online prescription portal on our current/old website will be monitored by our staff until Friday 25th September. Please register before then with our new Vision Online Patient Services system.
All current users of our Online Prescription service will be emailed a copy of the registration form for the new system.
There are other ways to order your repeat prescription:
¨ Phone the Surgery and select Option 1 and leave your prescription request on our prescription answering service.
¨ Email your request to : TAY.craigvineanprescriptions@nhs.scot making sure along with the list of required medicine you include your full name and Date of Birth, as well as your preferred Pharmacy for collection.
¨ You can of course also order your prescription in person at the Surgery reception.
We apologise for any inconvenience this will cause you and thank you for your patience as we make this transition.
Urgent advice: Surgery Closed Day
Patients are asked to please note that the surgery will next be closed on:
from 1pm on Wednesday 25th November
If you seek healthcare advice about a minor matter on these days, a good resource full of useful medical advice is the NHS Inform website: www.nhsinform.scot
If you have a non-emergency healthcare matter that afternoon that you feel can’t wait until the Surgeryreopens the next morning. Please phone the Surgery and follow the instructions in the message.
In emergencies please call 999.
Check your symptoms
Use our symptom checkers to assess your symptoms and find out what you should do next.
Illnesses and conditions A to Z
Find out about conditions, symptoms, causes and treatments, including what to do and when to get help.
NHS 24 Online
Use the free NHS 24 Online app to:
- find health and care services within your local area
- assess your symptoms to find out what you should do next
This will help you get the right care in the right place.
Page created: 06 October 2026